Last Updated: September 11, 2025
Brand: Crostation™
Contact Email: thecrostation@gmail.com
At Crostation™ (“Crostation,” “we,” “us,” or “our”), we respect your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and online store (the “Site”) and when you purchase our products or interact with us.
By using the Site, you agree to the practices described below. If you do not agree, please do not use the Site.
Account & checkout data: name, billing/shipping address, email, phone, order details.
Payment data: last four digits of card, payment method token/ID (full card details are processed by our payment providers; we do not store them).
Customer support: messages, attachments, return/refund requests, satisfaction feedback.
Marketing preferences: email/SMS opt-in/opt-out status, consent timestamps.
Device & usage data: IP address, browser type, device identifiers, pages viewed, time on page, referring/exit pages.
Cookies & similar tech: session cookies, preference cookies, analytics pixels, marketing pixels. See “Cookies” below.
Payment processors & logistics: payment confirmations, fraud signals, tracking numbers, delivery updates.
Marketing/analytics partners: campaign performance, attribution data.
We use your information to:
Fulfill orders and provide products/services you request.
Process payments, manage returns, refunds, and customer service.
Operate, maintain, and improve the Site and user experience.
Personalize content/ads and measure marketing performance (where legally permitted).
Send transactional messages (order confirmations, shipping updates) and marketing communications (with your consent).
Prevent fraud and ensure security, comply with legal obligations, and enforce our Terms.
Contract performance (e.g., to fulfill your order).
Legitimate interests (e.g., Site security, analytics, limited direct marketing).
Consent (e.g., email/SMS marketing, certain cookies).
Legal obligation (e.g., tax/accounting retention).
We share information with:
E-commerce & hosting platform (e.g., Shopify or equivalent) to power our store.
Payment processors (e.g., Shopify Payments, PayPal, other processors you select) to process payments securely.
Fulfillment & shipping partners (warehouses, carriers) to deliver your order and provide tracking.
Analytics & marketing partners (e.g., Google Analytics/Ads, Meta) to understand performance and show relevant ads (where permitted).
Professional service providers (IT/security, accountants, legal advisors).
Authorities when required by law, or to protect rights, safety, and prevent fraud.
Business transfers in the event of a merger, acquisition, or sale of assets (your data may be part of the transferred assets, subject to this Policy).
We do not sell personal information for money. Where “sale” or “share” is defined to include certain advertising disclosures (e.g., under U.S. state privacy laws), see Section 10 for your choices.
We use cookies, pixels, and similar technologies to:
Keep you signed in and remember cart contents.
Save preferences (language, currency).
Measure site traffic and performance (analytics).
Provide personalized ads (remarketing/retargeting), where permitted.
Managing cookies: You can adjust your browser settings to refuse or delete cookies. Some features may not function without essential cookies. Where required, we display a cookie consent banner letting you accept, reject, or customize non-essential cookies.
Email: We send marketing emails only with your consent or as permitted by law. Unsubscribe anytime via the link in our emails or by contacting us.
SMS/MMS (where offered): By opting in, you consent to receive recurring automated marketing messages. Consent is not a condition of purchase. Message/data rates may apply. Reply STOP to opt out, HELP for help.
Ads: We may use audience tools to show relevant ads. You can manage ad preferences with each platform and via our cookie banner.
We retain personal data only as long as necessary for:
Order & account records: typically 6–10 years where required for tax/accounting/legal compliance.
Customer support & warranty: for the duration of the warranty/return window and reasonable thereafter.
Marketing data: until you withdraw consent or we no longer need it; we periodically review and delete or anonymize.
We may anonymize data for statistical purposes; anonymized data is not subject to this Policy.
We use administrative, technical, and physical safeguards to protect your data (e.g., HTTPS/TLS, access controls). No method of transmission/storage is 100% secure; please use the Site and share information responsibly.
You may have the right to access, rectify, erase, restrict processing, port your data, and object to processing (including direct marketing). Where processing is based on consent, you can withdraw consent at any time.
Residents may have rights to access, correct, delete, opt out of sale/share/targeted advertising, and limit use of sensitive data (as applicable). We do not use sensitive data for inferring characteristics.
Email thecrostation@gmail.com with your request and the country/state you reside in. We may verify your identity before responding. Authorized agents may submit requests per applicable law.
We operate globally and may transfer your data to countries outside your residence (including the U.S.). Where required, we use appropriate safeguards (e.g., Standard Contractual Clauses) and ensure equivalent protection.
Cookie controls: Use our cookie banner and your browser settings.
Email/SMS: Unsubscribe using links or reply STOP for SMS.
Targeted ads: Adjust preferences in Google, Meta, and other platforms, or opt out via your browser/device settings and industry opt-out pages (where available).
Do Not Sell/Share (U.S.): If applicable, use our “Do Not Sell or Share My Personal Information” link (where provided) or email us to opt out of targeted advertising categories considered a sale/share under state laws.
The Site is not directed to children under 13 (or under 16 in the EEA/UK). We do not knowingly collect data from children. If you believe a child has provided data, contact us to delete it.
Our Site may contain links to third-party websites. We are not responsible for their privacy practices. Review their policies before providing information.
We may update this Policy from time to time. The “Last Updated” date reflects the latest revision. Material changes will be posted on the Site; continued use after changes indicates acceptance.
If you have questions, requests, or complaints about this Privacy Policy or our data practices, contact us at:
Crostation™
Email: thecrostation@gmail.com
We aim to respond within 30 days (or within the timeframe required by applicable law).
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